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Terms of Service

Last updated: August 13, 2026

1. Acceptance of terms

By creating an account or using WhizzTalk, you agree to these Terms of Service. If you're using WhizzTalk on behalf of a business, you're confirming you have authority to bind that business to these terms.

2. What WhizzTalk provides

WhizzTalk is a platform for building and hosting chatbot conversation flows and embedding them on your own website via a widget. Each plan has limits on the number of businesses, monthly conversations, team members, and stored images — see the pricing page for current limits.

3. Your responsibilities

  • You're responsible for the content of the chat flows you build, including any claims, pricing, or recommendations your bot presents to visitors.
  • You're responsible for keeping your account credentials and any AI provider keys you connect secure.
  • You won't use WhizzTalk to collect sensitive personal data beyond what's needed for your stated purpose, or to send unsolicited messages via the OTP/verification channels.
  • You'll comply with applicable law regarding data you collect from your own site's visitors through your embedded widget.

4. Plans, billing, and quotas

The Free plan is available with the limits shown on our pricing page. Paid plans and their limits are described at signup and in your billing settings. Downgrading a plan never deletes existing data — it only blocks creating new businesses or uploads over the new plan's limit.

5. Service availability

We aim for high availability but don't guarantee uninterrupted service. We may perform maintenance, and we'll try to minimize disruption when we do.

6. Termination

You may stop using WhizzTalk and request account deletion at any time. We may suspend or terminate an account that violates these terms, abuses shared resources (like the shared AI key or OTP quota), or is used for unlawful purposes.

7. Limitation of liability

WhizzTalk is provided "as is." We're not liable for indirect or consequential damages arising from your use of the platform, including decisions made based on chatbot recommendations you configured.

8. Changes to these terms

We'll update the date at the top of this page when these terms change. Continued use after a change means you accept the updated terms.

9. Contact

Questions about these terms? Reach out to us here.